Faster claim documentation for independent commercial property adjusters
Built by a former commercial property underwriter. Drafts narratives, coverage analysis, reserve justifications, and RFI responses in your carriers’ preferred formats — trained on YOUR past files. Less time at the desk, more time in the field.
Tiered pricing for solo adjusters and IA firms · 30-day money-back guarantee
Built for adjusters working with:
State Farm · Travelers · Liberty Mutual · Chubb · Hartford · Zurich · AIG
The problem
Where your time goes
per file writing narratives
carriers reformat your work
per RFI response
Documentation kills field time. We fix that.
How it works
Three steps to your first draft
Step 1
20-min scoping call
We map your 3–5 main carriers and your reserve methodology — so the system learns how you work, not how a generic adjuster works.
Step 2
We build your custom system
Trained on your specific carriers' formats and your style. Delivered within 3–5 business days.
Step 3
Upload notes. Get documentation.
You upload field notes, photo summary, and Xactimate scope. The system drafts everything carrier-formatted. You review and submit.
The product
What ClaimNarrative does
Four capabilities that replace 90% of your documentation work.
Carrier-format documentation
Generate full claim files — narrative, coverage analysis, reserve justification, and closure summary — formatted exactly how each carrier expects.
Trained on YOUR past files
Upload 5–10 of your past claim files per carrier. The system learns your voice, phrasing, and methodology — and applies it to every new file.
RFI responses in 30 seconds
Paste the carrier's RFI. Get a professional, carrier-toned response addressing every question, with references back to your original file automatically.
Upload, don't re-type
Drop in your Xactimate PDF, field notes, and photos. The system extracts what it needs — no more copying numbers from your estimate into another form.
Why this, not ChatGPT
Not just another AI tool
ChatGPT doesn’t know Travelers wants reserve justifications structured differently than Liberty Mutual. Your custom system does, because it was built by someone who spent years on the carrier side reviewing exactly those documents.
How it works
Three steps. No workflow disruption.
1. Upload your past files
Upload 5–10 past claim files per carrier. The system extracts your style — phrasing patterns, structure preferences, reserve methodology — and stores it permanently.
Reference Files →2. Generate documentation
Enter claim details once. Upload your Xactimate PDF, field notes, and photos. Get a complete claim file formatted in YOUR voice for that carrier — typically 30–45 seconds.
Generate a claim →3. Respond to RFIs in seconds
When the carrier sends an RFI, paste it in. Get a professional response draft addressing each question, with citations from your original file.
Draft an RFI response →Pricing
Two tiers. Same product. Choose what fits.
Both tiers include every feature. Difference is seats and support level.
Solo Adjuster
For independent adjusters working solo
+ $300/month after
- 1 user seat
- All features (Generate, RFI, Reference Files)
- Up to 10 reference files per carrier
- File upload support (Xactimate PDFs, photos, field notes)
- Email support (48-hour response)
- 30-day money-back guarantee
IA Firm
For firms with 2–10 adjusters
+ $1,200/month after
- Up to 10 user seats
- All features (Generate, RFI, Reference Files)
- Up to 15 reference files per carrier (firm-wide)
- File upload support (Xactimate PDFs, photos, field notes)
- Priority email support (24-hour response)
- Quarterly check-in calls
- Custom team onboarding included
- 30-day money-back guarantee
Need more than 10 seats? Contact us for custom pricing.
About
Built by a former commercial property underwriter and data engineer specializing in AI/LLM systems. I spent years on the carrier side at an Atlanta MGA reviewing claim files — coverage analyses, reserve justifications, narratives. I know what carriers approve, what gets pushed back, and what makes a reviewer’s life easier. I dual-majored in quantitative risk analysis and data science, so I think about both the underwriting and the AI side. I built this because adjusters using generic AI tools end up with generic outputs — and generic outputs are what carriers send back for revision.
Stop drafting. Start finalizing.
Get back hours of field time every week.
30-day money-back guarantee · No setup fees if you cancel in first month